CEM Analyst

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

The Customer Engagement Model (CEM) Team is part of the Transformation Center.

The key objectives and responsibilities will be :

• Support Syensqo's Global Business Units (GBUs) as an internal advisory team.
  This includes:
• Growing Syensqo’s topline & market shares by finding new commercial opportunities and selecting the most promising battles;
• Accelerating value capture through Customer Segmentation, Channel Management, Key Account management, Pricing and Marketing
• Leveraging AI & digital solutions on customer centric approach and on projects co-executed with teams (e.g. AI, IT, Other Functional Excellence)
• Work with cross functional teams across the organization to identify pain points, issues & opportunities, develop & implement sound solutions, and measure actions impact & value created - with an iterative approach

• Work and supports development of commercial tools, accessing and working with big data from multiple sources, and partnering with the business to identify strategic opportunities and deliver results
• Develop and give training together with its multinational coworkers to raise commercial excellence / pricing capabilities and skills across the group.
• Harvests and maintains premium understanding of the markets & customers: needs, trends, etc. 

We’ll count on you to:

• Support to Customer Engagement Models programs & projects run in GBUs:
• Perform quantitative analyses (e.g. market & customer dynamics, pricing, …), literature research (e.g. competition, products, …), interviews and synthesize information;
• Help formalizing presentations & documents;
• Animate workshops and team discussions
• Work close with a broad range of internal stakeholders (GBUs, Other Functions, IT/ AI).
• Support internal team activities (e.g. knowledge management, recruitment, team & people development…)

You can count on us to get:

• High visibility and strategic impact — direct contribution to strategic initiatives & decisions, exposure to senior leadership
• Fast-track career growth — Opportunities to grow & evolve into senior roles with or outside of the team
• End-to-end ownership — autonomy to shape work, influence business priorities, and see results in real commercial performance.
• Learning & development culture — On-the-job training, numerous learning opportunities, mentorship from experienced leaders

What you’ll bring:

• Degree in Business or Engineering
• Be Biased for Action - Be motivated, proactive, fast learner
• Be deeply curious - Ask why behind the data, learn about new tools & techniques
• Be a change agent - Comfortable with ambiguity, driving transformation initiatives

• Have excellent data analysis (Excel as table stakes, complemented by SQL/ Python/ Scripting/…), data visualization (Excel/ PowerPoint complemented by Tableau/ PowerBI/…) and problem solving skills (problem structuring, synthesis);
• Master Storytelling - Turn data into compelling narratives & actionable insights
• Navigate Stakeholders - ability to work collaboratively in an international environment, adapting to different counterparty styles & preferences
• Manage Projects - Workplan, Identify & manage risks, and deliver on-time, on-quality

What you’ll get:

• Competitive salary and benefits package
• 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations
• Training platform for all employees
• Free well-being sessions (physical and psychological)

Additional Information: 

• Location: Belgium, France (Lyonor Paris)
• Hybrid working model

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.