GBS - Service Performance - Performance & Automation Intern

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Job Overview and Responsibilities
As a Performance & Automation Intern, you will support the Global Business Services (GBS) organization in maintaining performance reporting routines, developing dashboards, and identifying opportunities to automate manual activities. You will work closely with Service Performance specialists and stakeholders across multiple Service Lines to improve data visibility, reporting efficiency, and decision-making through the use of Microsoft technologies.

This position offers an excellent opportunity to develop analytical, reporting, and automation skills while gaining exposure to a global shared services environment.

Key Responsibilities:
Support Performance Reporting Activities
• Assist in the preparation and coordination of Monthly Business Reviews (MBRs) and other performance meetings
• Support the collection, validation, consolidation, and maintenance of KPI data across Service Lines
• Ensure the timely preparation of reports, presentations, meeting materials, and executive summaries
• Help maintain reporting calendars and performance governance routines
• Monitor data quality and identify discrepancies in performance reporting

Dashboard Development & Data Visualization
• Support the creation, enhancement, and maintenance of Power BI dashboards and reports
• Assist in designing visualizations that provide insights into service performance, customer satisfaction, and operational metrics
• Collaborate with stakeholders to understand reporting requirements and business needs
• Perform data extraction, transformation, and validation activities
• Help document dashboard structures, data sources, and reporting processes

Automation & Process Improvement
• Identify opportunities to reduce manual work through automation
• Support the development of automated solutions using Microsoft Power Platform tools such as Power Automate and Power Apps

Data Analysis & Business Insights
• Support the analysis of performance indicators and trends
• Help identify improvement opportunities based on data findings
• Assist in preparing presentations and recommendations for leadership discussions
• Contribute to customer satisfaction and service performance reporting initiatives

Education and Experience
• Currently pursuing a Bachelor's degree in Business Administration, Data Analytics, Information Systems, Engineering, Computer Science, Statistics, Finance, or related fields;
• Expected graduation within the next 1–2 years;
• Previous internship, academic projects, or coursework involving analytics, reporting, or automation is a plus;
• Experience with Power BI projects (academic or professional) is highly desirable.

Technical Skills
Required
• Advanced English;
• Good knowledge of Microsoft Excel;
• Good knowledge of Power BI, including data modeling and dashboard creation;
• Familiarity with Microsoft 365 tools (Teams, SharePoint, PowerPoint, Outlook);
• Basic data analysis skills;
• Ability to work with large datasets and multiple data sources.

You will get
• Hands-on experience with Power BI, Power Platform, Microsoft Copilot, and enterprise reporting solutions;
• Exposure to a global shared services environment;
• Opportunity to participate in digital transformation and automation initiatives;
• Training platform for all employees;
• Free well-being sessions (physical and psychological);
• Mentorship and development opportunities within the GBS organization.
• Competitive salary and benefits package.

Additional information: 
• This is a hybrid position, requiring regular on-site presence, preferably based in Curitiba, Brazil.

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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