Job Requistion Id: 31306

Unified Communications - Solution Architect

Permanent contract

India - Mumbai, IN

May 15, 2025

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

We are looking for:

As a Unified Communications (UC) Solution Architect, you will play a crucial role in ensuring the harmonization of all solutions within the UC and Digital Technology (DT) portfolio.
Working closely with the service owners and business functions, you will contribute to the user satisfaction and synergies of DT solutions in SYENSQO.
You will be mainly responsible for integration activities, development of solution use cases, and architectural design.

We count on you for:

The major services in your scope will be SaaS communication tools. (Collaboration & Messaging, Productivity & Project management, Video conferencing & Broadcasting solutions)

Services Rationalization and Harmonization:
- Analyze existing UC portfolio solutions, processes and systems to identify areas where harmonization is needed.
- Support creation of strategies and roadmaps for rationalization and harmonization, including but not limited to solution use cases and best practices
- Work with IT teams and stakeholders to implement standardized processes, technologies, and procedures
- Facilitate the transition to new systems and processes, addressing potential challenges and ensuring a smooth rollout
Architectural and Technical Design:
- Working with stakeholders to understand business needs and translate them into technical specifications.
- Designing comprehensive technical solutions, including software architecture, infrastructure, and data management, security, and integration strategies.
- Overseeing the implementation of solutions, ensuring alignment with the design and business requirements.
- Support in deployment projects or integration requests that have dependencies on UC solutions
- Creating and maintaining comprehensive technical documentation, including diagrams, specifications, and test plans.
- Work closely with the Syensqo security team to perform necessary risk assessments and to ensure security compliance for UC solutions
- Identifying and resolving technical issues that arise during the development and implementation of solutions.
Continuous Improvement and Transformation:
- Analyzing the performance of solutions and identifying areas for improvement.
- Contribute to transformation projects by bringing your knowledge and technical expertise in these services.
- Staying up-to-date with the latest technologies and evaluating their suitability for specific business needs.

You can count on us for:

Be part of and contribute to a once-in-a-lifetime change journey
Join a dynamic team that is going to tackle big bets
Have fun and work at a high pace
Have a high level of autonomy

Skills and Behavioral Competencies:

Experience in Messaging administration or deployment support. (Good knowledge of Messaging protocols and mail security. E.g., SMTP relay, SPF, DKIM, DMARC, MX, and TXT records)
Basic to intermediate DNS skills
Knowledge on authentication solutions (Eg, Single Sign On or Multi-factor authentication)
Experience in managing or delivering SaaS solutions, familiarity with Application Programming Interfaces (API), and its integration capabilities
Experience in constructing high and low-level architectural drawings
Knowledge of basic IT security compliance framework (Eg, SOC2, GDPR, ISO 27001, Email RFCS)
Mastery of the ITIL v4 framework and principles
Strong analytical and problem-solving skills
Ability to prioritize tasks and manage time effectively
Customer-centric approach
Passion for technology and a desire to learn new skills

You will bring:

Bachelor’s degree in Information Technology, Computer Science, or a related field.
Proven experience in supporting the administration and transformation of Digital Workplace services at the enterprise level.
Strong understanding of such tools and technologies, and knowledge of their ecosystem.
Relevant certifications (e.g., Solution architect Cloud / Google / Azure / AWS, ITIL, PMP) are a plus.

You will get:

16 weeks of maternity/paternity and co-parenting leave, according to local regulations.
Training platform for all employees
Free well-being sessions (physical and psychological)

About us

Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel, and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring, and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability, or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

#As you may already know, Syensqo is the newly established standalone company resulting from the recent spin-off of Solvay. While both organizations are in the process of finalizing the transition, some email communications related to your recruitment process may continue to come from Solvay.

#Senior#LI-Hybrid#LI-BW1