Analytical Services Manager

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

The Quality Assurance Manager is responsible for developing, implementing, and maintaining quality systems and processes to ensure that specialty polymers and monomers produced at the site meet established standards of quality, safety, and regulatory compliance. This role ensures products fulfill customer requirements and comply with industry-specific regulations, including those related to chemical manufacturing.

Key Responsibilities:

• Develop, implement, and maintain the site’s Quality Management System (QMS) in accordance with ISO 9001, ISO 14001, and relevant chemical industry standards (e.g., REACH, Responsible Care®).
• Lead and manage the QA team, providing guidance, training, and performance evaluations.
• Oversee inspection and testing of raw materials, intermediates, and finished specialty polymers and monomers to ensure compliance with quality specifications.
• Ensure proper sampling, analytical testing, and documentation in line with Good Manufacturing Practices (GMP) and regulatory requirements.
• Investigate and resolve product or process quality issues, including root cause analysis and implementation of corrective/preventive actions (CAPA).
• Coordinate and support internal and external audits (ISO, customer, regulatory, and environmental health & safety audits).
• Collaborate with R&D, production, engineering, and supply chain teams to drive continuous improvement initiatives and support new product introductions.
• Ensure compliance with all relevant health, safety, and environmental regulations, including hazardous materials handling and waste management.
• Maintain accurate documentation and records related to quality activities, including batch records, certificates of analysis, and regulatory submissions.
• Report on quality metrics, trends, and performance to site management and corporate leadership.
• Manage customer complaints and ensure timely investigation and resolution, including communication with technical service and sales teams.
• Develop and deliver quality and compliance training programs for site personnel.
• Active engagement and ownership in implementing and sustaining applicable GBU wide Quality initiatives/programs

Qualifications & Experience:

• Master’s  degree in Chemistry  or a related field is a must (Ph.D preferred).
• 15+ years of experience in quality assurance within the specialty polymers, monomers, or chemical manufacturing industry, with minium 5 years in a leadership role.
• Strong knowledge of quality management systems (e.g., ISO 9001), chemical industry regulations (e.g., REACH, GHS, TSCA), and GMP.
• Experience with analytical testing methods for polymers and monomers (e.g., GPC, FTIR, NMR, GC, HPLC).
• Experience with root cause analysis, CAPA, and continuous improvement methodologies (e.g., Six Sigma, Lean).
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in quality management software, LIMS, and MS Office Suite.
• Experience with regulatory compliance and audit processes in the chemical sector.

Key Competencies:

• Attention to detail
• Analytical thinking
• Leadership and team management
• Effective communication
• Decision-making
• Project management
• Regulatory awareness

You will bring:

• Excellent communication skills - via vocal or presentation / reports
• Ability to plan, multi-task and manage time effectively
• Strong writing and record keeping ability for reports, training materials and document control
• Excellent computer and database skills
• Stakeholder management both internally and externally
• Excellent knowledge and understanding of creating and maintaining quality documentation and systems
• Make good decisions using experience and judgement and stakeholders expertise

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.