Microsoft Viva Product Owner

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Key Responsibilities

1) Expert Authority & Strategic Guidance 

• Act as the organizational authority for the Microsoft Viva suite from a product, experience, and value perspective

• Provide strategic guidance on high-impact, cross-functional Viva decisions (scope, positioning, prioritization, experience design)

• Support critical escalations only where business impact, product direction, or governance decisions are required

• Define how and when L3 and platform teams engage the SME for Viva-related topics

• Represent Viva at senior levels as a strategic Employee Experience (EX) product, not just a technical tool

2) Governance, Operating Model & Guardrails

• Define and own the governance framework for Viva (ownership, decision rights, content lifecycle, quality standards, roles & responsibilities)

• Establish policies and guardrails for usage, publishing, campaigns, and integrations across Viva modules (Connections, Engage, Learning, Amplify, Insights, etc.)

• Design and maintain the operating model across IT, HR, Comms, and Business for content, adoption, and platform changes

• Ensure alignment with security, compliance, data privacy, and corporate communications standards

• Define success metrics, review cadences, and decision forums for governing the Viva platform

3) Driving Adoption, Usage & Business Value

• Own the product vision and roadmap for Viva from an employee experience and business value perspective

• Partner with HR, Internal Communications, L&D, and Business leaders to embed Viva into daily employee workflows

• Design and lead adoption strategies, campaigns, and use-case–driven rollouts for Viva capabilities

• Define, track, and act on adoption and value KPIs (reach, engagement, usage patterns, business outcomes)

• Continuously identify and develop new scenarios where Viva can improve communication, learning, engagement, and alignment

4) Problem Themes, Insights & Continuous Improvement

• Identify systemic adoption, content, or experience gaps and address them at a product and operating model level

• Use analytics, user feedback, and business input to drive continuous improvements to the Viva experience

• Sponsor and prioritize improvements across content models, integrations (Teams, SharePoint, M365), and user journeys

• Guide L3 and platform teams on improvements that increase value, simplicity, and consistency of the Viva experience

• Ensure Viva evolves as a coherent EX platform rather than a collection of disconnected features

5) Stakeholder, Change & Ecosystem Leadership

• Act as the senior cross-functional lead for Viva across IT, HR, Communications, and Business stakeholders

• Build executive sponsorship and business ownership for Viva as a strategic employee experience platform

• Lead and nurture communities of practice (content owners, champions, product owners, communicators)

• Represent Viva in M365, Digital Workplace, and Employee Experience governance forums

• Engage Microsoft and partners to align roadmap, preview new capabilities, and shape strategic use of the Viva suite

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Must-Have Skills & Experience

• Strong experience with Microsoft 365 Viva modules (e.g., Viva Connections, Engage, Learning, Amplify, Insights, Goals as applicable) from a product, adoption, or business use perspective

• Proven experience in digital workplace, employee experience, internal communications, or collaboration platforms

• Demonstrated ability to define governance models, operating models, and platform guardrails across IT and business stakeholders

• Experience driving adoption, change, and usage growth for enterprise platforms (campaigns, champions networks, communications, training)

• Strong stakeholder management skills across IT, HR, Communications, L&D, and Business

• Ability to translate business needs and EX goals into platform roadmap, use cases, and prioritized initiatives

• Experience defining and tracking adoption and value KPIs (e.g., reach, engagement, active usage, business outcomes)

• Good understanding of M365 ecosystem (Teams, SharePoint, Entra ID, security/compliance basics) to ensure Viva fits enterprise guardrails

• Experience working in enterprise or large-scale organizations with complex governance and multiple stakeholders

• Strong communication skills — able to influence, present, and align senior stakeholders around product vision and value

• Experience in copilot features embedded in Viva

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Should-Have (Nice-to-Have) Skills & Experience

• Experience in HR tech, Internal Communications platforms, Intranets, or Learning Experience Platforms

• Hands-on experience configuring or operating parts of Viva, SharePoint, or Teams

• Experience with change management frameworks (e.g., ADKAR, Prosci, or similar)

• Experience building or running champion / community programs

• Familiarity with analytics and engagement measurement tools (including Viva Insights or M365 adoption reports)

• Experience working with Microsoft, system integrators, or digital workplace partners

• Experience shaping content strategies, editorial calendars, or campaign-based communications

• Microsoft certifications in M365, Viva, or Digital Workplace areas

• Experience in product owner, platform owner, or product manager–like roles

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.