Key Account Manager
NJ, US USA - Princeton, NJ, US
Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.
The Key Account Manager (KAM) will be responsible for the overall growth and strategic development of key account(s). The KAM, based in North America, coordinates all communication and oversees all short term projects and long term strategic priorities for the account(s). There is an opportunity for global responsibility.
The KAM is responsible for managing an existing base & developing new business. This includes gathering business information, developing commercial tactical plans, and executing these plans in order to generate expanded growth for the company.
Some core responsibilities include:
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Build and maintain strong relationships through proactive communication and regular visits to discuss existing business & commercial opportunities in targeted applications.
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Grow Sales/ICM and deliver budget delivery
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Act as a key contact point for customers and educate them on products, applications, and trends.
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Achieve KPI objectives according to global marketing & pricing strategy, as well as commercial guidelines
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Design and update the Key Account Plan (KAP) as needed
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Drive innovation and facilitate product launches
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Maintain and continuously improve knowledge about products, applications and markets in the industry
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Develop, negotiate, and monitor contracts and pricing for new & existing business opportunities
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Evaluate and propose innovative solutions for customer problems and coordinate with internal resources (R&I, etc.) when needed to meet customer requests/demands and ensure issues are resolved
Education and Experience
Indicate the required education in terms of minimum years of education, required type of degree, field of studies, etc. and the required knowledge and/or experience in terms of minimum years of experience in the respective field
- BS/BA preferred in a chemical or associated field
- MBA a plus
- 8 or more years of experience in the Home & Personal Care Market . 10+ years preferred
Skills and behavioral competencies*
Indicate the required skills and behavioral competencies
- Strong Hunter mentality
- Strong track record of growing business while managing and growing large, complex accounts
- Ability to educate customers/colleagues both on the technical and commercial aspect of our portfolio and communicate in a succinct and compelling way
- Excellent initiative, autonomy and enthusiasm
- Demonstrated track record of successful sales/negotiations, key account management/business development and internal/external relationships at multiple levels within the organization.
- Strong desire to share knowledge
- Ability to influence and forge strong relationships with impact at any level in the customer organization or in the Global Business Unit
- Experience and ability to work in a global matrix
- Technical knowledge of formulation, surfactants and polymers
- Excellent project coordination and team building skills
- Demonstrated ability to make decisions under minimum supervision; occasionally makes decisions of a complex nature within operating guidelines
About us
- Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
- At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.