Cash Collections Trainee

Internship Objective

Provide an opportunity for a student or recent graduate to gain practical experience in Cash Collections operations, supporting the team in monitoring customer payments, managing overdue receivables, and contributing to cash flow optimization.

The internship will focus on developing financial, analytical, communication, and problem-solving skills in an international business environment.

Role and Responsibilities

1. Support Daily Cash Collection Activities in EMEA region

• Assist in monitoring customer accounts and overdue invoices.
• Support payment follow-ups and pre-collection activities.
• Help maintain accurate customer account information and records.
• Support the identification of payment delays and potential overdue risks.

2. Reporting & Data Analysis

• Assist in preparing overdue reports and cash collection forecasts.
• Analyze receivables aging balances and identify relevant trends.

3. Customer & Stakeholder Coordination

• Support communication with internal teams, including Credit Management, Sales, Customer Service, and Accounts Receivable.
• Help identify and document issues affecting timely customer payments.
• Assist in following up on open requests and payment discrepancies.

4. Process Improvement & Compliance

• Contribute new ideas and suggestions to improve collection processes and enhance efficiency

5. Team Collaboration & Development

• Participate in team meetings and knowledge-sharing activities.
• Develop familiarity with collection tools, systems, and processes.
• Collaborate with team members to achieve operational objectives.

Expected Learning Outcomes

By the end of the internship, the intern should have developed:

• A solid understanding of Cash Collections and Accounts Receivable processes.
• Basic knowledge of credit risk, overdue management, and cash flow optimization.
• Practical experience in financial reporting and data analysis.
• Stronger communication, organizational, and problem-solving skills.
• Experience working in a collaborative, international finance environment.

Experience and Skills

• Student or recent graduate in Finance, Accounting, Business Administration, Economics, or a related field.
• Good analytical skills and attention to detail.
• Basic knowledge of Microsoft Excel.
• Good communication skills and willingness to learn.
• Proactive, organized, and team-oriented mindset.
• Good command of English.

What We Offer

• The Portuguese annual base salary reasonably expected to be paid for this new hire is: €11,280.00 for applicants who have completed or are completing a Bachelor's degree and €12,480.00 for applicants who have completed or are completing a Master's degree.
• Meal Allowance
• Home Office Allowance
• Training Platform for all employees
• Free Well-Being sessions (physical and psychological)

Additional information:

Location: Lisbon, Portugal
Hybrid working model